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Our expertise in embedded computing development for the aerospace industry means we understand how to create rugged secure solutions with no margin for error. We apply mission-critical testing to all our machines to maximize your uptime and keep your data secure.
Maintenance ease
With our customizable kiosk health sensors and automatic diagnostic reports, your maintenance staff can obtain any parts needed before the service call. Plus, our common sense hardware design allows your technician to change any peripheral in 10 minutes or less with minimal training.
Remote control
AllKiosks superior kiosk application software gives you the ability to remotely maintain and reset your interactive kiosk. Only mechanical upkeep like paper refills and cash collection need to be performed on-site; all other maintenance tasks can be performed remotely from the comfort of your office.
Inform the right people
Endless real-time data-gathering capabilities are possible to give provide the right information to the right people. Imagine the benefit of real-time information to these functional areas:
Executive Management
Up-to-the minute performance statistics for each unit
Network Administrators
Self-diagnostic features can be created, such as:
- Low paper alerts
- Currency acceptor nearing capacity alerts
- Attempted tampering identification
- Use rates per unit required to service the units.
Call Centers
Meet client needs in real time
Finance/Accounting
Comparative statistics for auditing and decision making.
Customer Satisfaction
Salt River Project [SRP], one of the largest publicly-owned power companies in the United States, is an AllKiosk customer. In 2006, SRP began replacing prepaid billing kiosks from another kiosk manufacturer with units by AllKiosk. Mike Fish, SRPs Manager of Technology has this to say about their use of AllKiosk units:
The reduced downtime of these units has been great! Our uptime has moved several percentage points and increased availability to hundreds of customers. Plus the ability to remotely maintain and reset the kiosks has cut our maintenance trips by half. It has been a huge advantage.
To discuss your companys reliability and maintainability needs, please contact us.
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