The Set Up


At AllKiosk, responsiveness is our top priority.

We recognize the importance of innovation and the ability to adapt to an ever-changing technological environment. We work closely with our clients to respond to their changing needs, regularly update our software in the back end, and help them take advantage of their product’s robust capabilities.

We recognize the importance of innovation and the ability to adapt to an ever-changing technological environment. We work closely with our clients to respond to their changing needs, regularly update our software in the back end, and help them take advantage of their product’s robust capabilities.

What to Expect When You Work with Us

We understand each customer has high expectations. We work tirelessly to meet and exceed those expectations to make sure that the concept you thought of becomes a reality deployed in the field. We have an “open door” policy: we encourage our customers to provide insights, share their values, specifications, requirements, and give us honest feedback so that it can be incorporated in the product we create. We develop solutions that are individualized to meet your needs.

In turn, we provide customers with openness and transparency as well as products that are built to last.  We take quality seriously. Our products are on 24/7 and process nearly 10,000 transactions per terminal, per month. Every single transaction that passes through your software is recorded in our secure software programs, so you’ll never miss critical data.

Just like every product’s back end is unique, you will have a unique, personalized experience. Customer satisfaction is increasingly becoming a key initiative in the utility industry, and it is important that it remains one in ours as well. We want to make sure that each customer gets exactly what they are looking for, when they are looking for it.


Ongoing Support for Our Customers

AllKiosk customers can expect open communication with us on a regular basis. We understand the value in “touching base” and follow up routinely with our customers. We believe in being proactive and want to address issues head on—before they occur. We have monthly calls to check in, assess the program, provide industry updates, and implement any fixes that may be required to improve satisfaction, transactional speeds, and stay on top of security, software, and hardware trends.

AllKiosk offers two levels of service agreements to support our customers once their kiosks are deployed in the field. We provide both hardware and software updates, as well as replace parts when they don’t seem to be working properly. Under these agreements we guarantee our product’s hardware and software for years of “heavy” use. We take pride in our products having an uptime of 98% or greater, year after year.

Ready to recognize more revenue and improve customer satisfaction this year? Contact us today to get started.